I have certainly eperienced poor results with AVAD at times over the past decade...I stopped using them altogether after a billing dispute that took nearly 2 years to finally correct. 3 years ago or so I reluctantly called to order something I could not find elsewhere and happened upon Paul Hansen in the Charlotte branch [under Ron Berger]. Paul is STELLAR and figures out ways around all of the internal operational, logistical and systems problems that AVAD foists upon him. He always makes sure I'm taken care of.

Paul Hansen for President.