I think I heard the same, then I heard something different (if you have two connects, wire the first to the router/switch and the second to the extra port on the first one (which is what I did), then connect the rest to the WiFi network. Then, I called because I had read so many conflicting recommendations and tech support confirmed the way I was doing it.

Who the eff knows? I don't know why we can't just wire the ones with a port and connect the rest to their own network in the router as long as it supports more than one SSID. I understand using their bridge if the place allows good signal in all parts of the building but that's not the case in all houses.