Welcome the forum Gordon.

I personally don't know anyone that buys from AVAD anymore. I quit buying from AVAD when the Carmel, IN shop was shutdown. 10 years ago, AVAD was the shiznit and then it went south. I'm afraid AVAD is a little late to try and turn things around.

This is no means a personal attack, but to come on here and post how AVAD has won all of these awards including 5 Stellar Service Awards from Residential Systems seems to smell of $$$ being thrown around trying to buy business. I personally had too many issues with customer service and orders that I will never go back. Maybe some dealers will be won over with the awards, but not me. good luck and welcome to RC.