On December 15, 2017 at 20:48, TwistedMelon said...
A dealer who sells someone the remote without the software is a scammer. If you don't provide the software, then you'd better not sell the remote. It's pretty straight forward. I'm assuming you're as up-front and uncouth with your customers, in that vein you're not scamming. That way they'll know what they're getting into.
There are plenty of dealers who aren't up front. And there are plenty who are polite and straight forward who will sell the remote and provide the software with the understanding that they are not a front-line support hotline - just like any other business that sells anyone else's product.
CCP line is easy to set up and any difficulties seem to be by design - the software paradigm is abysmal. It's definitely not something ready for prime-time and the general public that can barely set up a Harmony, but that doesn't mean there aren't millions of people and monkeys out there that can have it licked in an afternoon.
I've been using URC products for almost 10 years, but I still don't respect the company nor do I respect dealers with chips on their shoulders. Been here on this forum for over 13 years and not much has changed in that respect.
I visit very now and then and immediately become depressed at the sad state of the remote control and consumer automation industry. Just like going to CES every year and walking around like a zombie because everyone is just showing the same boring crap as the years before.
Now you contradict yourself. You state that any dealer that sells the remote better damn well provide the software. You also say in the same post because I am upfront about how it works that it is ok.
I can tell you that exactly 0% of the clients I sells remotes to are capable of programming one. It's of them still call them clickers. I have one who can't get herself off of call them gizmos. I sell them a tool to make things easier. That tool is comprised of a shell which we program which when combined becomes the easy to use took to control their system. These same people need to be made aware that their phones are not on WiFi and eating up data to which they reply the bar shows signal at the top. Cellular signal,not wifi, to which they need to have it explained what the difference is. My clients don't want the software, they want me to come program when programming is needed, and come fix things when fixes are needed. They pay me for my services and everyone is happy. Nowhere in that process do I scam people. Nowhere in that process do people feel scammed. But according to your description, I am a scam artist. Maybe you should ask my clients what they think, pretty sure you'll find a strong argument on my behalf.
