There is open and repacked and then there is open and repacked. I have no problem getting a previously open or even returned item The problem starts when the distributor ships something in a ripped open obviously open before box or something that was never inspected and has missing parts/packing.

One of my duties at my first job in this industry was to pack-like-new any demo items that were being sold. We had a station with tape guns loaded with tape that had manufacturers labels. We would order new boxes for anything that got damaged in our box room (large warehouse room). Touch up paint, detailing gear the whole 9. When something went out the door it looked new. Never had a complaint about any of it because it worked and had a warranty.