We have been a dealer since 2004/5. Sold a boat load of it. Now I am receiving phone calls, texts, and emails all day long because my clients can't figure out the app. And to top it off, we are in our busiest time of the year. I have to tell them to watch the videos in the app, or search youtube. Not how I want to do things, but we are slammed and this app garbage is making my life complete hell. If I could guess about 85% of my clients hate the app, and about 50% of them cannot work it. Most of my clients are over the age of 50, but either way, this shouldn't be this difficult to handle.