Sorry for a long time for answer, here answers on your questions:


1) With the 2 year warranty it says outside of China, the country has to have a local service center available. So, do you have local service centers in the US? Or is there no warranty on products for us because they are no service centers here?

We do provide warranty by means of recognizing the problem and it's reason by remote assistance and sending spare parts for replacement for free within 2 years. There is no local service center at the moment but there is a partner's warehouse for 30 days return according to Amazon return policies.

2) What are the control methods? IR, RS232, IP control? Are there codes for ON & OFF, individual input codes, etc.

Now our TVs has IR control protocol only, IR codes can be provided by request. We also provide IR pass through solution for easy integration and control of a connected STB.

3) Do your products have international regulatory approvals? How about UL in the US?

At the moment we have CE, RoHS and EAC certificates as required by the main markets we focus on. FCC and UL can be provided as soon as we have a local partner in the US or a project with this specific requirements.

4) How long does it take for product to get to me in the US, once ordered?

5 to 14 business days, we ship by DHL and it's free.
5) What LCD panels are you using?

We use LG or Samsung panels depending on the availability in the market. All the main parameters remain the same from one batch to another. IPS / VA panels are used since 2017.
6) Standard VESA mounting patterns on the back or custom pattern for special mounts you supply?

All our TVs has standard VESA mount on the back. Though most of customers use our back box for in-wall installtion.

So, I think AVEL Tvs is pretty good choice and costs not so much as others.