On August 23, 2017 at 17:45, kgossen said...
They've always done this. It's great when they're in a rack and you don't have to worry about the front IR window getting hit with stray signals.
Tell the customer to get another cable box.
Well, the customer was my mother in law & she didn't want to pay $12 a month for another cable box.
All I did was mount the IR eye on the IR receiver in the other room lol. Works great. Nothing like a little Frankenstein install. 👌🏻