I have a job I did in January where we installed 2 Sony STR-DN1070 Receivers and 2 Sony XBR75X850D TVs that are being controlled with control4 thru ip. When we installed it originally it worked fine, but the clients has called before saying that the system doesn't work and when we check the tv and the receiver have the settings set back to default. I thought it may have had something to do with the auto update, so i turned that off but it still does it. Also everything is wired to the network, but when i get there the Tv's and receivers are set to wifi.

Has anybody had this issue before. I'm going back Monday to check it again, I'm going to check the firmware but I updated it last time i was there.