I swear that cable and sat techs are trained on how to be as big of a pain as humanly possible.

Customer service takes a LONG distant second to just being as diligent as possible to impede the successful installation and integration of *the only thing they do*.

It's a fine art. Part of me respects the effort. Someone put some serious thought into creating a culture with such a strong commitment to throwing up that many roadblocks to customer satisfaction.