I have been using this setup to program my 880 for quite a while. Customer asked me to program her unit, also an MX 880. Created a new file and programmed for a couple hours. When I tried to download the file, I got a "Downloaded error. Can't Connect". Tried several times without success. Tried to use my file and download to my remote which hiccuped first time, then downloaded multiple times afterward. Tried new file to customer remote and same error appeared. Then I tried to download my file to customer remote and got the same error.
I replaced the usb cable and no difference. my mx has a FCC #0Z5URCMX-880 Her mx has an FCC# 0Z5URCMX-810, does that make her unit an mx810 even though it is labeled on the front as mx 880? Her unit, when selecting device from the watch screen displays a message
""No need to point the remote Professionally programmed automation is not taking place via "No Pointing" Radio Control.""
Is this indicate something or is it a lockout of some sort?