On February 24, 2017 at 18:53, goldenzrule said...
Thats nothing. A builder I work with asked me to come by because his TV needs a firmware update. I have never stepped foot in his house. I look at the TV and check for network settings, there are none. Meaning the TV has no network capabilities, need to download to a USB. I dig deeper to find out that the issue he is having is the picture going out, which he researched and determined it to be a firmware issue.
I've said this before and the above paragraph shows this is true: you should NEVER accept a client's diagnosis of a problem, nor prescription as to what to do to fix it. They might not even get the symptoms right!
The rest of this is the typical answer when SO says "I thought you said it would take you about an hour on that service call."
