"I buy all my stuff from you and I need __________ installed right away!" You show up and find that their system has a component that was invented since you were last at their place. And it's somehow installed in their system.
"I have an account with you and need this done right away!" "Sir, the fact that you have avoided paying us the $400 you have owed us for three years DOES NOT mean you have an account!"
And there's the old standby "I bought all this stuff from you and it has never worked right."
A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
