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Original thread:
Post 11 made on Wednesday January 18, 2017 at 17:12
maj74
Long Time Member
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September 2009
18
On January 17, 2017 at 20:28, Lyndel McGee said...
When you open up installed features, does it show anything from philips (PEP2 or PEP3)? I am wondering what it is trying to back up.

Finally, do you have under Services the 'Pronto Data Server' or 'ProntoDataServer'? This is a Win32 exe that serves up the connectivity for MyDatabase.

If you do, consider killing that process prior to starting the install.

Many thanks for the help. I think I need a little more detail on how to check both of the things you mention here.

Open up 'installed features'.... where?

Where do look for 'services'?

Thanks


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