I hope some day you guys will realize that questions like this aren't just "borrow[ing] from Ernie." It's a bit sad when you don't stand on your own and say this or that instruction is stupid because it isn't clear. We installers have run across many more situations than the people who write the instructions, so more possible interpretations of undetailed instructions come to mind. Indeed, what EXACTLY does "Hold the phone close" mean? Any one of us should have wanted the instructions to say "Hold the phone close so ____________________ can take place."

Edit:
Here's a situation that any one of us should have called stupid:
I'm looking to see where to buy Rhinocort. I'm on the Rhinocort website. They have one product. There's a web page named "Where to buy." I see the empty box labeled "Zip code," so I put in a zip code. I hit Enter and get an error message.

See, I was also supposed to open the dropdown menu that I skipped over so I could select a product I was looking for. I open the dropdown. There's ONE CHOICE: Rhinocort.

If they only have one product, why the hell didn't they set up that page to default to that product?

Stupid.