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Original thread:
Post 8 made on Monday January 2, 2017 at 15:52
goldenzrule
Loyal Member
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July 2007
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On January 2, 2017 at 15:43, Richie Rich said...
There is a select few clients that I will pick up the phone for anytime day or night. These are typically the larger projects that have homeowners who I get along with. If I can't get to them right away they are usually very understanding. As soon as I get a signed contract, I normally put all that client's contact info in my phone, that way I know who is calling and can choose to answer or not.

The 9:45pm NYE caller called from a number I didn't have, like he knew that I wouldn't answer if he called from his cell or home phone.

I am too old and probably too broken for a career change at this point.
A few years ago I tried to make what I thought was a smart move, getting out of the field and working as a PM for a large, successful CI company.
Yeah, that didn't work too well for me. Having to get up at 6:00am, drive an hour and sit at a desk almost all day felt like a prison sentence to me.

I have certain clients I will answer and help at any time as well. It's not based on the size of the project, but how they treat me. I treat all my clients the same, but some people go out of their way to let you know they appreciate you and the work you do. They get special treatment.


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