On December 27, 2016 at 18:37, Mogul said...
The transition out of the T2C+ (my all-time favorite remote) was absolutely a disaster. That said, RTI was left hanging by its part supplier that abruptly discontinued key parts leaving them with few options.
Was RTI guilty of poor sales/supply forecasting and/or poor development planning..? Perhaps. But the situation overall was not of their making as I understand it.
I completely disagree. The did not plan properly at all. They had zero t2c+'s to cover warranty replacements. That fault cannot be blamed on anyone but themselves. It should be part of any EOL plan for any equipment. It was handled horribly.
