On December 27, 2016 at 10:02, goldenzrule said...
. They also offer a reasonable upgrade path for remotes that cannot be serviced. .
In my experience, this is absolutely not true. When the T2C+ I ordered and programmed that came with a defect out of the box, RTI did nothing because they disco'd the T2C+ already and had bo replacements. The T2X was, I beleive ~6 months out from being released. We were left high and dry.
The transition out of the T2C+ (my all-time favorite remote) was absolutely a disaster. That said, RTI was left hanging by its part supplier that abruptly discontinued key parts leaving them with few options.
Was RTI guilty of poor sales/supply forecasting and/or poor development planning..? Perhaps. But the situation overall was not of their making as I understand it.
