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Original thread:
Post 51 made on Tuesday December 27, 2016 at 00:40
Mogul
Senior Member
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May 2010
1,164
On December 22, 2016 at 12:16, oprahthehutt. said...
Well lets see

1. Firmware
2. Software (bigger systems)
3. Lead times on product development
4. Tech support
5. General feeling of impending doom
6. Iffy remote access
7. Very Expensive remotes that wear very fast
8. Charging cradles now take 2 hands vs before just not working
9. Did I mention lead times?

I can wholeheartedly agree with 3/9 and 8, but none of the others. I have very large, complex systems, some in commercial settings, that have been reliably online for years with zero issues. My RTI start post-dates the lead-free-solder-induced white screen failures and early battery problems, but I have T2C+, T3V and T2X remotes that have been in heavy use by families with young kids for years of durable service. They also offer a reasonable upgrade path for remotes that cannot be serviced. Charge docks have been less than stellar, but RTI has generally warranted and replaced them. If you don't like the remotes, you can deploy an iPad interface.

As for the MX-810, Tom, I should clarify that I deployed the (then brand new) 810's for use with the MSC400...URC explicitly advertised the 810 to be fully compatible with that processor despite its horrific "wizard" programming interface but was not in practice. I appealed all the way to URC's VP of Engineering for relief but they left me hanging, so I moved on.

Bottom line, every control system has its weak points and strong points...RTI is in no way the worst of the bunch, IMHO. Pick your poison.
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]


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