Whats the issue with software scaling to bigger systems? have you played with apex and how thats all layed out yet? i've had my personal t2x for years and it still looks brand new. Use it daily. I got over the 2 hands charging thing as soon as apple started using the lighting connector on their docks. Same deal now requires two hands as it grabs the damn thing so much harder. Seems everyone is going that way for better or worse. lead times might be longer but i still feel they have the best overall remotes in the business. product line is pretty well rounded out now. whats lacking can generally be picked up my 3rd party products. Sure they aren't a single shop source like crestron tries to be.