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Original thread:
Post 10 made on Friday October 14, 2016 at 16:34
Ernie Gilman
Yes, That Ernie!
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December 2001
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On October 14, 2016 at 16:07, tomciara said...

With neutral broken completely, I have no doubt it could have risen to double 117 volts.

Let's look at that.
If there was no load on the other phase, then the voltage on your phase would fall to zero. If there was a tiny load on the other phase, the voltage would be slight. If there was a huge load on the other phase, your phase would go high in voltage.

It's how a voltage divider works: you have a voltage from one phase to the other, and the larger resistance ( = lower load) gets the lion's share of the voltage.
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