You've brought up something important, but the way edmund explained it, it's a little different from your description.
There are two different ways to set up the white DirecTV remotes. One method presents a list of codes to try, one after another. I find this works every time unless I have a TV like the one we're discussing here. The other method asks you what brand and model you have, and tells you to point the remote at the receiver while setting up. I find that method works so rarely that I ALWAYS change the setting on the receiver to use the five-digit-code method.
This is long but REALLY worth knowing about.
On September 17, 2016 at 11:27, highfigh said...
Does the remote have an 'R' at the end of the model number? If so, you might try setting it up to control the Sat receiver via RF and then do the TV control setup again. When RF is used, part of the procedure requires aiming the remote at the Sat receiver (it made no sense to me, either) when acquiring the code set for the TV. I did this last month when I had to replace a TV at a country club and the remote wouldn't send the proper commands, so I called Tech Support and got it cleared up.
This might be what we have to live with when budget drives the purchasing decision.
In a nutshell, the two methods of programming can be chosen by exiting all menus, then:
Press and Hold MUTE and SELECT until the remote blinks twice;
Enter 9 6 3
At this point, CH UP sets one method and CH DOWN sets the other method. (IIRC, CH DOWN gives the code number method.)
edmund explained the details like this, or this is how I paraphrased it for my tech notes, a few years ago:
The White DirecTV remotes have always had a remote signature included with all commands. Until the X-series of remotes, that signature was the same for all models of white DirecTV remotes. Now the different signature coming out of the x-series of remote tells the HR24 receiver what menu to display.
If you want to test this, using one of the following models of remote, rc65x, rc65rx, or the rc65rbs, on the HR24, do the following:
1.Menu>settings & help>settings>remote control>
what should be displayed:
Program Remote
Copy settings
Reset Remote
Now let's turn off the remote signature:
1. directv device
2. press and hold MUTE & SELECT, wiat for two blinks
3. enter 9 6 3
4. press CH DOWN
now retry following steps:
1. menu>settings & help>settings>remote control>
now you get:
Program remote
IR/RF Setup
Receiver Mode
Advanced Setups
NOTE: THIS IS THE MODE TO BE IN WHEN YOU LEARN DIRECTV COMMANDS
to restore the remote if you wish:
1. directv device
2. press and hold MUTE & SELECT, wait for two blinks
3. enter 9 6 3
4. press CH UP
Actually and literally yesterday I set up two white remotes in an entertainment industry office and I had to resort to this. All the information was right there in my phone in Evernote. And when I had set up the other two dozen remotes in this office a year ago, it had been necessary... no, that's not true; it would have been wasted time to use the default process, so I changed the receivers to the CH DOWN method.
Last edited by Ernie Gilman on September 17, 2016 12:20.
