This is a known issue. We have the QB server setup, and I have 5 computers. 4 running W10, and one with W7. The W7 computer prints to PDF from QB just fine. Cannot for the life of me get the W10 computers to print to PDF. I have spent countless hours trying to figure this out.

This will give you an idea of what you are dealing with:

[Link: community.intuit.com]