I've read that the TSU7000 has had some issues with the four hard buttons under the screen. I am able to program the three right ones fine (for a Tivo). I program the one on the left and in the edit software everything seems fine, including testing it with the remote connected to the PC. I can see the IR signal being sent on the remote in that case. When I disconnect the remote from the PC, the signal is not sent. I don't know if the button is bad or if this is an issue with the firmware. The firmware on the remote is 3.8.17.
Also, I noticed that the labels on the bottom of the screen for the 4 hard buttons are live. I can touch them and they work like standard soft buttons, including the one on the left.
Any thoughts?