On January 27, 2016 at 05:58, Don Heany said...
Had a T2x get wonky in the field, had to fiddle with the micro usb to charge. Gave the client my personal and sent theirs in to service. Got a NTF and contested, they tested two more times and resulted in 3 NTFs. Was told 'it is almost 2 years old...' As in 'what do you expect'. So now I fiddle with the usb to get my T2x to charge. Replacement is about $110 for dock and ps, but it's the principal of the little things with these guys that just burns like nothing else. Oh, almost forgot I had to pay $15 for their troubles (I mean shipping).
Who on here said, 'I support a product that supports me'? That resonates.
RTI goes through cycles of bad product and does not step up to the plate until they are forced to step up. I have not even opened up ID in months and I was an avid fan at one time.
