The correct and proper responses WERE NOT "thanks" and "yep." And you are correct to call those three paragraphs an "actual answer." Another thing about political correctness: the politically correct DO NOT want the actual answer. And it was eight paragraphs.
A good answer is easier with a clear question giving the make and model of everything. "The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw
