Every time I am forced to work with and program a Harmony remote I am frustrated and disappointed.

The first thing that I tell people is that since I am unable to write the macros to control the system there are times when the Harmony will become out of sync and it is necessary to push the help button in order to correct the problem with the input or power state. They say they understand but after it is programmed and they are testing it out and problems occur they always have a look of disappointment on their faces when it happens.

I would try to return the Harmony and go back to URC.