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Original thread:
Post 65 made on Saturday July 25, 2015 at 15:06
roddymcg
Loyal Member
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September 2003
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On July 25, 2015 at 14:55, Anthony said...
it is for us. I get the feeling that for some it is about "job security" - or keeping the client hostage-if the guy needs to change one element of the remote it will be expensive to go with a competitor since he will need to start from scratch so it makes a compelling argument to the client to stick with the original CI firm hat might only need minutes to update the remote.

I go by the theory that if someone bought and paid for something they get it, all of it including the documentation.

It then becomes my job for them to want to call me back for service and upgrades. If they do not I have failed at my job. No way in hell I am going to keep anyone hostage. My gut tells me the guys making all the noise about this just are not that good.
When good enough is not good enough.


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