On July 25, 2015 at 13:15, Mac Burks (39) said...
Sad part about that story is that these cable guys are on the clock while selling their trunk slamming services. If someone tried that with me i would call in and report them. I sure as hell wouldn't trust anything those slime balls had to say about anything.
Maybe tell that client to call his cable guys for any future service since they have it all figured out.
Oh believe me, had somebody done that to me with one of my clients, I would have made it my mission to ruin that cable guy.
That whole thing was a project about 7-8 years ago when I was an installer.
Funny thing is all the cable guy had to do was replace a defective DVR. I had pulled the old one out of the rack and left the wiring velcroed together along with a "put cable box here" note on the rack.
Should have taken him less then 30 minutes to plug everything in and activate the box.
He took it upon himself to try to pull the rack out, when he couldn't figure out how, he dragged the entire cabinet away from the wall (scratching the floor).
He then jumpered the coax, stapled a line up and over the doorway from the rack to the display, connected the cable box (half hanging) from the component cables up to a 60in Runco plasma. Frustrated by the lack of audio he told the client the display was defective (no speakers on it).
That is when the sales pitch started with the client.
Client was already a bit problematic since our sales monkey had glossed over some of the details of the job. It all got smoothed over in the end but still.
