On July 22, 2015 at 15:26, Mac Burks (39) said...
That ranks up there with...
Client: Hi, the crestron system isn't working.
Us: What part of the crestron system isn't working? Can you control lights and thermostats and arm/disarm security?
Client: I cant control the DirecTV boxes but everything else seems to be working fine.
Us: Your system has 8 cable boxes.
Client: We switched to DirecTV.
Us: Did your crestron system stop working after the DirecTV installers left?
Add in something about how "the Cable/Directv guy told me how that Questron system you put in is a bunch of junk and how he and his brother in law can come by after hours and install a Harmony remote that is much better. Why did we pay you $200,000 again?"
No crap, I have heard that. We had a client threaten to sic his lawyer on us over a conversation he had with his cable guy.