With Caseta, soft ramping is none existent and you can't turn the lights onto a preset level. It's very annoying walking into a room and having to turn the lights onto 100% ;) The pico's are very limited and there is no keypads. Like others have said, it's no comparison.
As I'm sure you have said with everything else you sell/install....if they can't afford it they aren't your customers. Do you sell all Monoprice cables and mounts?
I'm only pissed that with Caseta they offer a free app with free service and with Ra2 you have to pay for the $20 app and yearly fee's for remote control access. That's BS IMO!
"Just when I thought you couldn't possibly be any dumber, you go and do something like this... and totally redeem yourself!"