On June 5, 2015 at 20:07, RyanB said...
If we're busy then we send their job to the back of the queue and if they are still asking for us to go out after we are un-busy then we may schedule them in the rotation, but I'll send my fast installers to take care of them so we don't spend too much time, effort or resources on the job.
Before I criticize it, I'd like to hear what you really mean by that last sentence.