I really don't see the big deal with this. If the money's green and the checks can be cashed then take the money and run. Don't get me wrong, we've sent a few clients to the recycle bin because of stuff that annoys us, but when time is slow and we've got nothing better to do and they are still asking us to do some jobs, we'll quote it and bill it. Sometimes the labor is a little more with these folks because of something they or one of their friends has done to mess it up!

If we're busy then we send their job to the back of the queue and if they are still asking for us to go out after we are un-busy then we may schedule them in the rotation, but I'll send my fast installers to take care of them so we don't spend too much time, effort or resources on the job.