On January 28, 2015 at 23:05, ssk1127 said...
Hi,
We have recently moved into a new house. We have our low voltage wiring for "Distributed Video" (I hope I am using the correct word).
We have
- A media room with 7.1 (Projector, Cable, Blu Ray, DVD and probably Gaming)
- Living room with 5.1 (Samsung Smart TV, Cable, Blu Ray, DVD and probably Gaming)
- 1 TV in game room (Cable, Blu Ray, DVD and probably Gaming)
- 1 TV in master bed room (Cable, Blu Ray, DVD and probably Gaming)
- 4 additional zones for sonos audio system
- Wireless controlled HVAC
- Wireless controlled garrage door
- Dimmers in media room to be controlled independently or when playing movies (like dimming lights automatically when we says paly DVD or Blu Ray)
- 2 Receivers (Integra DTR 70.2) and planning to buy Denon X4000 so that I can play two TVs on one receiver
- I was also told that I need IR blaster for controlling all this devices as all of my equipment is in one location mounted in rack
I once used Logitech Harmony remote but this time I heard about ProControl Remote and thought it will be just like Logitech. I made the purchase and later found that it can be ONLY programmed by Pros like Dealers/Distributors. I like the way the remote looks and would like to keep it.
Can someone help me programming this device at reasonable price to control all the devices listed OR can someone point me to some one who can program the device in Dallas, TX
Thanks
Satish
I myself was going to see about getting a pro remote since I wanted to change to something different from URC. I've always programmed my URC (MX880) just fine. Then soon as I read that another "elite" remote control company doesn't include their software turned me right off. In my opinion the only reason why a remote control manufacturer does this is so they don't have to spend money on a larger support staff for the users that need the help. There is a real easy way to resolve this problem. Supply the software to the customer, but make sure they are aware there is a charge for support. $59 min and then how much ever more time it takes to resolve ending even sending a service tech out to fix. So that would even benefit the local installers.
