Several clients in our market [including my wife] are complaining that the TWC channel guide is often "not available" on their Cisco DVR's, especially the black face 8640HDC. The only fix to restore the channel guide is to reboot the box. One client's DVR events are also not recording when the guide goes missing...
Has anyone dealt with TWC to correct this problem? Any ideas as to the cause?
"Whatever is rightly done, however humble, is noble." [Sir Henry Royce]
