On December 8, 2014 at 22:17, goldenzrule said...
Before diving into trying to figure out more technical possible causes, did you happen to try a different usb cable and fresh batteries when downloading?
I did, indeed. I thought that it could be a driver issue (I'm on Windows 8 64-bit) but I'm able to upload the partial information back to the computer, so it appears to be communicating alright. I tried to do URC's tip about forcing a new driver download via device manager, but they must've gotten rid of the Microsoft USB Sync category that URC references at the university so I wasn't able to complete it.
