One thing I don't like (and I could be wrong here) I believe you have to be connected to a system to program it, much like Elan g!. A bit of a pain if you like to do a fair bit of work ahead of time.
Programming in the cloud works, and if you have issues their tech support can be logged onto your system and help (and I had to use this)
That is the case. I questioned them about this before. Otherwise, I like the product. It's not cheap. It started as very high end but now they have some lower-cost options more along the lines of Elan.
They've had some traction among home builders.