On September 21, 2014 at 17:20, rpssat said...
we had a client like that once, after so many calls, and him asking us to pull everything, we finally did, old man, touch screen remote everything setup easy. while i was there he could do everything, once i leave he can't do it...
we pulled everything, he was not mad, he paid us. we left. never heard from him again, he just went back to his ota antenna, turn tv on and flip channels lol.
I would do it in a heartbeat, but, she has all of her equipment behind cabinet doors. At the minimum we will need an ir sensor to replace rf system. I'm certain that will increase phone calls by 50% and is heading in the wrong direction.
Your description of your client matches perfectly. She needs someone to demonstrate the system. I think it's a memory issue as well.
