On September 21, 2014 at 17:08, 24/7 said...
She already has an MX-780. Programmed RF. Simple DVD button to turn on system (avr, blu ray, TV), Red system button for all off.
She called yesterday because she couldn't figure out how to load the DVD in a Sony blu ray player. Called 15 minutes later and asked for me to remove all the equipment. "It's too complicated."
Previously, I left notes for her describing: press DVD, press eject button on remote screen ... well, she couldn't understand my notes after using this remote to watch cable for (3) years ...
Like I said, I have no other clients like this
we had a client like that once, after so many calls, and him asking us to pull everything, we finally did, old man, touch screen remote everything setup easy. while i was there he could do everything, once i leave he can't do it...
we pulled everything, he was not mad, he paid us. we left. never heard from him again, he just went back to his ota antenna, turn tv on and flip channels lol.
