When I worked at URC, I setup a program which had pricing for various repairs out of warranty. They were actually losing money, because they didn't have any program in place prior. Since I left (over 10 years ago), they have discontinued the program. I'm assuming that has to do with internal repair capabilities and turn around time. The company has grown so much that they probably need to focus their efforts in other areas now. Now, out of warranty replacements at either dealer or dealer personal use/demo pricing. I'm not sure exactly.

I realize this may not be too helpful, but there's a little history lesson for you. :)


Damon