On July 25, 2014 at 03:11, Daniel Tonks said...
It looks maybe like an Arris Docsis 3.0, which should be 8x4 channel which definitely wouldn't have an issue with 60mbps. Wonder what they replaced it with.
And, according to T-W tier 3 tech support, that Arris should be positioned vertically, not laying on its side. Trouble is, they like to fall over.