Ive just bought a second hand Marantz RC9500 from ebay, it looks as if it probably hasn't had much use for a while, I have put it on charge, but the charge lights on the dock only light up for the first five minutes, then go out. All the time the remote is on the dock its saying its charging on the info page. I tried to set the time a few times in the setup menus and it locks up every time, the only way I can get it back to being responsive is to remove the battery. I then tried to connect the remote to my computer via usb, but when using the Wizz.it 9 software, it just says the device is not connected properly. HELP!! have I bought a dud?

I have had a RC9200 and a RC5400 before, but haven't had these problems and it was a few years ago now.