On May 2, 2014 at 20:33, Ernie Gilman said...
So try to educate, inform, strengthen, o God a word I hate to use: empower them. Don't bust them! How will that make them your client? Or even someone who can stand to look at you?
(Of course, with all the controversies here lately, that's a bit of a daring thing to say!)
You don't like to beat people into submission, so they hate dealing with you, but call anyway because they like the work you do and the services you provide? Now, THAT'S just good, clean family fun!