| Post 11 made on Thursday May 1, 2014 at 15:17 |
Ernie Gilman Yes, That Ernie! |
Joined:
Posts: | December 2001
30,104 |
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That's not enough.
You need to tell him that, as stupid or misleading as it is, THIS COMPANY is not cheating him because every manufacturer uses the same method to determine what size to call a speaker. If you only give him the cutsheet for the speaker you want to sell him, and no other information, his logical conclusion is that this manufacturer is lying; since you're selling it you're lying to him, too; so he should go elsewhere.
Educate him. Don't just throw a number in his face with no explanation. Hell, commiserate -- tell him it's a stupid system but everybody inherited it long ago!
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A good answer is easier with a clear question giving the make and model of everything.
"The biggest problem in communication is the illusion that it has taken place." -- G. “Bernie” Shaw |
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