Client orders 60F8000, then decides to upgrade to a 65" / after I ordered the grilles. I have yet to complete the install, so I say no problem we'll simply upgrade the grilles, as the speakers stay the same. I contact Artison and am told sorry we don't take back grilles. Keep in mind the grilles are unopened, new in box.

I understand company policy, but come on- really ?!! The grilles are brand new, and I cannot possibly be the only one to sell a Samsung 8000 series with Artisons. Do they honestly think they will not sell another set of grilles for a Samsung 60" ?!! It's not like they are set of $3k Leons.

Thank you Artison for taking care of your dealers.