On December 23, 2013 at 11:51, Ernie Gilman said...
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I'm sorry you have had such a hard time with those two DVRs, but you do seem to be the only person with such an extreme issue.
You also totally forgot that I wasn't the OP of this thread but sure, it could be bad luck, extremely doubtful, but sure. You don't honestly believe that every single person who uses Snap products are on RC, do you?
Snap reached out to us this afternoon. They will be reimbursing us for the cost of the DVR. It's unfortunate it took what it took but the squeaky wheel truly does get the grease.
