Let me start off first by saying that I have only ever programmed ONE RTi system, and with the help of Alex, I found out that my salesperson had no idea what they sold us would not work with RTi AND the customer wanted us to use lights that absolutely would not work with the Lutron lighting we ended up going with (per Alex' suggestion) we finally got it all working. This was two years ago.
The laptop I used has the old version of ID, my new laptop has the new version of ID...I still have both laptops. I recently upgraded the firmware on the remote, the T2 CS+, from version 1.0 to 1.3. I am also using the MRP-64 processor (ugh) and most of my programming lives on the processor. I used the system recovery wizard and got a back up of the MRP-64 without any issues, but when I try to get back up of the remote, i get this error..."An error occured during communications." then it says "Click troubleshooting help for more information".
When i click troubleshooting help, i follow all guidelines and i get the same error on BOTH computers with BOTH versions of ID...can someone enlighten me as to what i am doing wrong?
I recently started my own company, and I love RTi and will be buying my own system to play with and re learn all over again, but for now, I need the help of my brothers and sisters here on Remote Central. Please Help!
