On October 11, 2013 at 00:34, Mac Burks (39) said...
Last week i went to the site. Filled everything out and was asked to prove my identity so i uploaded a scan of my drivers license. Haven't heard from anyone. Each time i login i get to that same point.
What i don't get about this is why i have to go through all this just to get rates. I should be able to enter my name/state/age and get access to rates. Once i have my good better best rate options i should be able to
A. close the window because i was just curious and not ready to pull the trigger anyway.
B. select an option and finalize the "deal"...and THEN prove who i am. It's like i am being asked to show ID before i walk into the grocery store instead of on the way out.
This way...if there is a problem with proving identity or finalizing i don't go away empty handed. At least i would know what to expect in terms of cost.
I haven't read this whole thread so I hope I'm not repeating info but I saw something on why they 'said' they designed it 'backwards', the site design also seemed strange to me: They were worried that if they gave the insurance prices, without getting income information, the prices would scare people off and they would not sign up. It sounded like, they expected a lot of people using the site to get 'subsidized' rates so they wanted income info so they could show the person their subsidized/real insurance rate, instead of a 'generic' insurance rate so they wouldn't be scared off and not sign up.
(They said this on some morning news cable tv station on Tuesday morning.)
Obviously, this is a stupid and lame but that's what they said. I'm not sure what the income limits are but they could just ask if your income is over a certain limit and if it is then give you the generic prices but anyway, it's a government run program so you know what that means.
Last edited by rmalbers on October 16, 2013 13:39.
