I don't think the problem is exclusive to URC ... I am sure RTI and others also have to deal with these issues but it just seems that URC is more complacent about it. A guy I know who has worked with URC for at least 10 years in the business has said that these issues are nothing new and have constantly plagued URC's professional line.
My question to those of you who do quite a bit of URC business -- would having password protection on the software be something that would help you or not really make a difference?
A little disappointed that URC chose to ignore my email to them...not sure if they are just pretending the site does not exist or they just have no real recourse to it as someone else in this thread posted.
cgav, your point about choosing a product line that takes steps to prevent these kind of things from happening is dead on. I have really looked into selling URC because for the clients I deal with, it is something that I think would fit well with their setup but I am just trying to see if we can't get URC to also start taking steps to prevent these issues.
