1) The sales guy who ratted you out is 'THE' sale guy and he's already picked his favorite dealer.
2) The manager who will hear the grievance is the same guy that hired him.
Classic. That actually made me chuckle.
I rarely let crap get to me, life is too full of undrunk beer, but today did and it shouldn't. I'm going home to pick up my daughter from swimming then see if I can give her the wrong math answers on her homework while drinking said beer.